Shipping policy

We pack every order with care and ship from Breaux Bridge, Louisiana.

Shipping options and costs for your address are shown at checkout before you pay. When your order ships, we will email you a tracking number.

Delivery times are estimates from the carrier and are not guaranteed. If your order arrives damaged, or if tracking shows it was delivered but you can't find it, please see our Refund Policy and email us at info@hugsfromheaven.com. We're glad to help.